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Frequently Asked Questions

What Is The NDIS?

The National Disability Insurance Scheme, also known as the NDIS, is a program run by the National Disability Insurance Agency (NDIA) which provides funds for Australians who were either born with or acquire a permanent and significant disability.

How Does NDIS Support Services Help You?

Here is a summary about NDIS and how you can get the funding if you have not gotten it yet (National Disability Insurance Scheme (NDIS)). NDIS supports over 500,000 Australians with a disability in achieving their life goals. It gives financial and practical assistance to those who have a lifelong health problem which has a large impact on their everyday activities. 


Through a NDIS registered provider like BFF Auscare, NDIS Plans can assist in covering basically anything from the essential to resonable support which is connected to your disability. The types of supports which is part of the NDIS participants’ plans include:

  • daily personal activities
  • transport to enable participation in community, social, economic and daily life activities
  • workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
  • therapeutic supports including behaviour support
  • help with household tasks to allow the participant to maintain their home environment
  • help to a participant by skilled personnel in aids or equipment assessment, set up and training
  • home modification design and construction
  • mobility equipment, and
  • vehicle modifications.

The NDIS cannot fund a support that is:

  • the responsibility of another government system or community service
  • not related to a person’s disability
  • relates to day-to-day living costs that are not related to a participant's support needs, or
  • is likely to cause harm to the participant or pose a risk to others.

Find out more

Are You Eligible?

People who are covered and supported by the NDIS are known as NDIS Participants. Once you become a NDIS Participant, you will receive financial assistance to put towards the activities and goals you have for your future, which will be specified in your personalised NDIS Plan.  Explore the official NDIS eligibility checklist to learn more about eligibility requirements and determine your eligibility (Am I eligible | NDIS). Bear in mind that the final decision regarding eligibility is still up to the NDIA.




Find out more

How Do You Apply?

Once you have determined your eligibility, you must complete an access request form to apply for the NDIS funding (How to apply | NDIS) or simply call the NDIS for verbal application. 


Once you get your 'access decision', you can start to create your NDIS plan. You will work with your chosen NDIS Service Providers such as BFF Auscare, who will support you to pursue your goals. NDIS Service Providers are professionals who deliver supports and services from allied health support services such as physiotherapy, speech therapy or occupational therapy to home and community support care services such as assisting you with your daily living, house chores and taking you out to socialize and connect with your friends. 


Take note that the NDIS Pricing Arrangements and Price Limits (previously the NDIS Price Guide) assist both the NDIS participants and the NDIS disability support providers to understand the way that price controls for supports and services work in the NDIS.  Price regulation is in place to ensure that participants receive value for money in the supports that they receive.  (Pricing arrangements | NDIS).

Providers such as BFF Auscare who are registered with the NDIS are called ‘NDIS registered providers’, and they must meet strict government quality and safety requirements in order to qualify for such a title. 


Why not book an appointment with us today!

Book An Appointment

BFF Auscare is an Official NDIS Service Provider.

Copyright © 2023 BFF Auscare - All Rights Reserved.

ABN: 29 618 341 325




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